AlltheMen Group has multiple warehouses in four Countries. Orders will be shipped from Japan, China, Germany or USA.

We have worked with carriers, including DHL, for years to offer the lowest shipping rate. We're glad to provide High-quality shipping for orders worldwide. We have no extra fee for handling, so you can get the lowest prices possible.

You can check the freight from theshippingpage

We ship within three business days of receiving your order (not including weekends or holidays). When you receive the item depends upon the shipping method you select during checkout.

When your order amount is equal to or greater than 79 US dollars, we will provide you with a free standard delivery service, and the delivery time is 7-15 working days. When your order amounts to over 149 US dollars, we will provide you with a free express delivery service, and the delivery time is 5-7 working days.

Shipping policy

To receive your order within a specific period, please request Guaranteed Express Delivery Shipping. These shipping fees and delivery times are based on theshipping option.

Please see our Return Policy.

Once your order has been placed, you will receive the Order Confirmation email – Please allow 1-3 business days to process your order. (Weekends and Holidays not included)You’ll be able to get the latest updates on your order by Shipping Confirmation email. You are clicking the tracking link in your shipping confirmation email. Alternatively, you can log into ‘My Account’ and click ‘Track This Order’.Your tracking link will be able to provide up-to-date information on the status of your order. If your estimated delivery date has passed and you haven’t received your order,contact us to help you further.

• We may have sent your items in separate parcels, so please check your emails to see if any items will arrive separately.

• If your order has been sent in different parcels, then each delivery note will tell you the tracking number you can expect to receive.

• If an item is missing, please get in touch with our Customer Care team with the order number and the missing item's name and number. We will resolve the issue for you as quickly as we can.

A package is returned to the sender if delivery cannot be completed or is refused. Once the package is received, we will refund MINUS a fee.

If the order is placed during business hours, please get in touch with Customer Care ASAP at "Chat with me" or service@allthemen.com. For orders made during the holidays, please get in touch with us here, and we will get back to you on the next business day.  

Allthemen website utilizes a real-time inventory system, but occasionally we may find specific products in undesirable conditions during inspection before shipping. In this scarce situation, we will remove the item from your order, ship the remaining charge, and contact you via email regarding the unshipped item. You will receive an email notification should this occur. We will wait for your instructions to resolve the out-of-stock item. This can include a substitute item or a refund. 

If something you like but it says Out of Stock, please choose your size and enter your email in the restock notification system; we will send you a notification email once it is back in stock.

We have directions for finding your size on our website at the following links: Men's suit sizing help.  If you have further questions, please don't hesitate to contact our Customer Service Team.

Yes. With our years of experience serving menswear in the US, EU and Japan. All our suits are accurate in size. We offer a money-back guarantee or hassle-free exchanges if, for some reason, the suit does not meet your requirement.

All of our suit pants are the industry-standard six-inch drop. This means that if you order a size 2XL jacket, it will come with size 40 pants. All of our pants have been finished bottoms.

No. All of the tuxedo/suit packages are imported together. We don't separate them.

Yes, all of our pants have been finished bottoms.

All pants can only be adjusted in length, and other positions cannot be changed. Please consult your tailor or our customer service department if any questions about a specific style.

No. All transactions are processed through the Payment Card Industry Data Security Standard (PCI DSS) gateway. Your payment information is carefully protected, and we will never store your payment card information.

We accept all major credit cards as well as PayPal.

Customs, Duties and Taxes

Allthemen.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (tariffs, taxes, etc.).

No, but you can email us at service@allthemen.com during business hours. One of our knowledgeable sales representatives can take your order by email.

We do not issue print catalogs. Everything that we sell is on our site. No print catalogs mean we can pass even more savings on to our customers, and be friendly to the earth as well.

You can order online 24 hours a day 7 days a week through our secure website. You can also email us by clicking the Contact Us tab at the bottom of every page. If you require live support you can live chat through our website or email us at service@allthemen.com. 

Customer Service Team is available during our business hours in Eastern Time, holidays not included.